If my computer does not have Java, why do I need to install it to use Blackboard?
If your computer does not have Java installed, you need to install it so you can add files, use chat, and use the HTML Creator. In addition, some other tools within Blackboard may not function properly if you do not have Java installed.
How can I find out if my computer has Java installed?
Run the "Check Browser" on the Blackboard login page and if you see a Red X beside Java Check, then most likely you do not have Java installed.
How do I add Java so that my browser runs Blackboard correctly?
Go to http://www.java.com/en/ (To open link in a new window, right click link and select "Open in a New Window")
Do I need to uninstall old versions of Java, if Java is updated on my computer?
Most of the time, it is a good idea to uninstall old versions of Java because your browser may have issues with Blackboard when there are several versions installed. Instructions for uninstalling Java are at http://java.com/en/download/faq/remove_olderversions.xml (To open link in a new window, right click link and select "Open in a New Window")
I am receiving a java security message or I am having problems uploading files with the My Computer icon. What do I do?
Java update 19 came out in late March 2010 to address a possible security issue in the java program. This update is for Windows XP, Vista and Windows 7. Unfortunately this update causes some problems with Blackboard. One work around is to uninstall Java update 19 and install an older version like Java update 18.
FAQ - Java
If my computer does not have Java, why do I need to install it to use Blackboard?
If your computer does not have Java installed, you need to install it so you can add files, use chat, and use the HTML Creator. In addition, some other tools within Blackboard may not function properly if you do not have Java installed.How can I find out if my computer has Java installed?
Run the "Check Browser" on the Blackboard login page and if you see a Red X beside Java Check, then most likely you do not have Java installed.How do I add Java so that my browser runs Blackboard correctly?
Go to http://www.java.com/en/ (To open link in a new window, right click link and select "Open in a New Window")Do I need to uninstall old versions of Java, if Java is updated on my computer?
Most of the time, it is a good idea to uninstall old versions of Java because your browser may have issues with Blackboard when there are several versions installed. Instructions for uninstalling Java are at http://java.com/en/download/faq/remove_olderversions.xml (To open link in a new window, right click link and select "Open in a New Window")I am receiving a java security message or I am having problems uploading files with the My Computer icon. What do I do?
Java update 19 came out in late March 2010 to address a possible security issue in the java program. This update is for Windows XP, Vista and Windows 7. Unfortunately this update causes some problems with Blackboard. One work around is to uninstall Java update 19 and install an older version like Java update 18.